Our Terms and Conditions
These Terms and Conditions govern your use of Spintexas Casino. By registering an account, depositing funds or playing any game on our platform, you confirm that you have read, understood and accepted every clause set out below.
Accepting Our Terms
These terms form a binding agreement between you and Spintexas Gaming Ltd, the operator of our platform under a licence issued by the Malta Gaming Authority. The agreement takes effect the moment you complete registration or, if earlier, the moment you first access any part of our platform with an active account. If you do not accept any part of these terms, you must stop using our platform and close your account.
- 1. Continued use of our platform after we publish an update constitutes acceptance of the updated terms.
- 2. We may require you to confirm acceptance explicitly before major changes take effect on your account.
- 3. Only the English version of these terms is authoritative; translations are provided for convenience.
Who May Register
You may open an account only if you are at least 18 years old, or the legal minimum age for online gambling in your country of residence where that is higher. Residents of the United States, the Netherlands, Belgium, Denmark, Greece, Israel, Iran, Iraq, Syria and North Korea may not register or play, and we block access from those jurisdictions.
- 1. One account per person, per household, per IP address and per payment method. Duplicate accounts will be closed and balances may be forfeited.
- 2. You must provide accurate, current personal details at registration and keep them up to date.
- 3. Before your first withdrawal we verify your identity: government-issued ID, proof of address no older than 3 months, and proof of your payment method. Verification takes up to 48 hours.
Deposits and Withdrawals
We accept deposits and process withdrawals through the methods listed on our payments page, including Visa Debit, Mastercard Debit, Trustly, Skrill, Neteller, MiFinity, bank transfer and selected cryptocurrencies. The minimum deposit and minimum withdrawal are each £20, and we charge no fees of our own; crypto network fees may apply. Withdrawals are normally processed within 24 hours once your account is fully verified.
- 1. Withdrawal ceilings apply per account: £4,500 per day, £18,000 per week and £45,000 per month.
- 2. We process withdrawals back to the same method used for deposit wherever technically possible.
- 3. If an account remains dormant with no login or transaction for 12 consecutive months, we may apply a monthly administration fee to the remaining balance and notify you beforehand.
- 4. Winnings from a dormant account may be claimed at any time before the balance reaches zero through such fees.
Bonus Rules You Accept
Every bonus we offer, including the welcome package, reload offers, cashback and tournament prizes, is governed by its own promotional terms together with the general rules in this section. Where the two conflict, the specific promotional terms prevail. Full wagering requirements, eligible games and expiry periods for each offer are published on the promotion page itself.
- 1. Bonuses carry wagering requirements that must be completed before withdrawal; unused bonus funds expire after the stated validity period.
- 2. While a bonus is active, the maximum bet per spin or round must not exceed the limit stated in the promotional terms.
- 3. Some games are excluded from bonus wagering or contribute at a reduced rate; the contribution table is listed with each promotion.
- 4. Bonus funds are playable money, not withdrawable cash, until all conditions are met.
- 5. We may cancel bonuses and void associated winnings where promotional terms are breached.
Conduct We Prohibit
Fair play protects every player on our platform, and the rules below exist for that reason. Breaching any of them may result in immediate account suspension, forfeiture of balances derived from the breach and permanent closure.
- 1. Fraud of any kind, including false registration details and fabricated documents.
- 2. Chargebacks or payment disputes against deposits made and played on our platform.
- 3. Opening or using multiple accounts to claim bonuses more than once.
- 4. Exploiting software errors, arbitrage between bonuses, or low-risk wagering patterns designed purely to clear wagering requirements.
- 5. Collusion with other players, use of bots, automated tools or external assistance programmes.
- 6. Masking your location with a VPN, proxy or similar technology to access our platform from a restricted jurisdiction.
Limits and Self Exclusion
You may set daily, weekly and monthly deposit limits, loss limits and session reminders at any time from your account settings, and decreases take effect immediately. If you need a break, you can request a cool-off period or full self-exclusion, and we will close access to your account for the chosen duration. Self-exclusion via GAMSTOP applies across all UK-licensed gambling sites, and we also signpost support from GamCare and BeGambleAware.
- 1. Self-exclusion requests are irreversible for the period you select.
- 2. We will not send marketing messages to a self-excluded or cooled-off account.
- 3. Where we notice patterns that suggest gambling-related harm, we reserve the right to contact you, apply protective limits or suspend the account in your interest.
Closing Accounts and Complaints
You may close your account at any time by contacting our support team, which is available by live chat and email around the clock. Provided your account is verified and free of active bonuses, we will return your remaining balance to a payment method in your name before closure.
If you have a complaint, contact support first and we will try to resolve it informally. If you are not satisfied, you may escalate the matter to our complaints manager, who will respond within the statutory timeframe. Unresolved disputes may be referred to the Malta Gaming Authority or the relevant alternative dispute resolution body. These terms are governed by the laws of Malta, and the courts of Malta have jurisdiction save where mandatory consumer law of your country of residence grants you other rights.
When We Update Terms
We review these terms regularly and may amend them to reflect changes in law, regulation, licensing conditions or our services. Updates are published on this page with a revised effective date, and where a change materially affects your rights we will notify you by email or an in-platform message at least 7 days before it takes effect. If you continue to use our platform after the effective date, the updated terms apply to you; if you disagree, you may close your account before that date without penalty.
Historical versions of the terms are available on request from our support team. Questions about any clause can be sent to [email protected] at any time, day or night.
Frequently Asked Questions
From what age may I play at Spintexas Casino?
You must be at least 18 years old, or older if the legal gambling age in your country of residence is higher.
Can I hold more than one account?
No. We permit one account per person, per household, per IP address and per payment method. Duplicate accounts are closed and balances may be forfeited.
How long does identity verification take?
KYC verification before your first withdrawal takes up to 48 hours once we have received your ID, proof of address and proof of payment method.
What happens if I break the bonus rules?
We may cancel the bonus, void winnings derived from it and, for serious or repeated abuse, close the account permanently.
How will I know when the terms change?
Material changes are announced by email or in-platform message at least 7 days before taking effect, and the updated version is published on this page.