Your Privacy at Spintexas Casino

This Privacy Policy explains what personal data we collect when you play at Spintexas Casino, why we collect it, how long we keep it and the rights you have over it. It applies to every visitor who registers an account with us.

What Data We Collect

Categories of personal data

To operate your account we collect several distinct categories of information. Some of it you give us directly, some we generate when you use our services.

• Identity data: full name, date of birth, email address, telephone number and residential address
• Verification documents: government-issued ID, proof of address no older than 3 months, and proof of payment method
• Transaction data: deposits, withdrawals, bets placed, winnings and bonus activity
• Technical data: IP address, device identifiers, browser type, operating system and approximate location
• Gameplay behaviour: game history, session duration, login patterns and preferences
• Marketing preferences: which communications you have opted in or out of

How We Use Your Data

We process your data for specific purposes only, never for anything unrelated to running a fair casino. When you register we set up your account and verify your identity before your first withdrawal, in line with our KYC obligations. Payment processing relies on transaction data to move funds to and from your chosen method, whether that is Visa Debit, PayPal, Skrill or crypto.

We also monitor gameplay behaviour for fraud prevention and responsible-gambling safeguards. If your activity suggests unusual risk patterns, we may review the account. Marketing messages are sent only where you have consented, and you can withdraw that consent at any time.

Our Legal Bases

Contract. Creating and managing your player account, processing bets and paying out winnings all rest on the contract between us. Without this data we cannot provide the service you signed up for.

Legal obligation. Anti-money-laundering checks, KYC verification and regulatory reporting to the Malta Gaming Authority require us to process identity and transaction data. These obligations override deletion requests for the retention periods set by law.

Legitimate interest. Fraud prevention, security monitoring and service improvement are carried out under our legitimate interest in operating a safe platform. This interest is balanced against your rights, and we keep processing to the minimum needed.

Consent. Marketing emails, SMS and personalised bonus offers are sent only with your consent. Consent is freely given and can be withdrawn at any moment without affecting your account.

How Long We Keep It

Retention by data category

We hold each category of data only as long as necessary. Gambling regulations require transaction and verification records to be kept for at least 5 years after account closure; marketing data is deleted as soon as you ask.

When a retention period ends, we delete or anonymise the data so it can no longer be linked to you. Where law requires longer storage, we restrict processing to storage only.

Who We Share Data With

We never sell your personal data. We share it only with parties necessary to run the casino, each bound by data-processing agreements.

Payment processors handling deposits and withdrawals, including card schemes, e-wallet providers and crypto gateways

KYC and AML verification providers that confirm your identity documents

Regulators, including the Malta Gaming Authority, where reporting is legally required

Analytics and hosting providers that help us maintain and improve the platform

Game and platform suppliers delivering the 6,000+ titles in our lobby

Your Rights Over Data

We respond to requests within one month. Identity verification may be required before we act, and we never charge a fee unless a request is clearly excessive.

• Access: request a copy of the personal data we hold about you
• Rectification: correct inaccurate or incomplete data
• Erasure: request deletion where no legal retention applies
• Portability: receive your data in a structured, machine-readable format
• Objection: object to processing based on legitimate interest
• Withdrawal of consent: stop marketing at any time
• Complaint: escalate to the relevant data-protection authority

Cookies and Tracking

We use strictly necessary cookies to keep you logged in and your session secure, plus optional analytics and marketing cookies set only with your consent through the cookie banner. Full details, including how to manage or reject cookies in your browser, are on our dedicated Cookies Policy page.

How We Protect Your Data

All traffic between your device and our servers is encrypted with TLS. Personal data at rest is encrypted, and access is limited to staff who need it for their role, under strict internal access controls with logged activity.

We run regular security reviews and penetration testing. If a personal-data breach occurs that poses a risk to your rights, we notify the relevant supervisory authority within 72 hours and inform affected players without undue delay.

Contact Our Data Officer

Questions about this policy or your data? Email our Data Protection Officer at [email protected]. We aim to reply within 5 working days. You can also reach our support team 24/7 via live chat or [email protected]. This policy was last updated in 2026.

Frequently Asked Questions

How do I request a copy of my data?

Email [email protected] with your account details. We verify your identity and send the data within one month.

Can I delete my account and all my data?

You can close your account at any time. Verification and transaction records are kept for a minimum of 5 years after closure, as gambling regulations require.

How do I stop marketing emails?

Use the unsubscribe link in any email, change your preferences in your account settings, or contact support. Consent withdrawal takes effect immediately.

Do you share my data with advertisers?

No. We never sell personal data. We share it only with processors needed to run the casino, such as payment and verification providers.